What do benefits/HR and legal all have in common?

What do benefits/HR and legal all have in common?  Our recent webinar explored this; it was amazing how affected they all are by COVID-19. What we learned is that managing the new legislative landscape during COVID-19 is tough. It’s why Business Insurance Services and the United Way of Hamilton & Halton (UWHH) cohosted a webinar to… View Article

Wellness in the workplace: Empty hype or important trend?

Over the past decade wellness in the workplace has been gaining more attention. Why is that? Consider this: • Employees spend 2/3 of their awake time at work. • The workplace has the greatest impact on health and health-related behaviours. • Health affects how an employee does their job and consequently affects productivity. • The… View Article

Pharmacogenetics: What is it, and what does it have to do with your benefits?

phar·ma·co·ge·net·ics /ˌfärməkōjəˈnediks/ Noun 1. the branch of pharmacology concerned with the effect of genetic factors on reactions to drugs What you need to know about pharmacogenetics Pharmacogenetics: Have you heard this new term being mentioned in different health discussions? It’s one of the latest evolutions in drug tests, and it has now reached the group benefits… View Article

Problems with group benefits you might have forgotten about

We often discuss some of the more common challenges surrounding group benefits. While these problems are important, there are also a few lesser-known issues that are just as crucial to keep in mind. Let’s take a look at four problems with group benefits you might have forgotten about: Keep your contract current and up-to-date If… View Article

7 employee benefits that aren’t insurance benefits

These are changing times. With many employers facing challenges finding and hiring employees, it’s interesting to take a look at the creative tools some of our clients have used to find and keep their new hires. Certainly, insurance benefits are one recruiting tool, but there are many employee benefits that aren’t insurance benefits that are… View Article

Thinking of adding a Retirement Plan?

If your plan includes a Retirement Plan, congratulations! You’ve given your company a critical competitive hiring advantage; a Retirement Plan is key tool for recruiting and attracting new employees to your organization. And of course, adding a Retirement Plan is a great way to reward your current employees, and helps improve retention and staff tenure… View Article

Is cheating your group insurance plan fraud?

You bet it is, and carriers are — understandably — doing more than ever to educate employees that cheating your group insurance plan is fraud and will not be tolerated. In fact, these more aggressive actions by carriers have resulted in employees being charged, and employers in turn are terminating employees who cheat their group… View Article

As an employer, do your group benefits expose you to legal risk?

Technological innovations have made group plan administration easier than ever. With online enrolment and online claims processing and billings, both you and your employees can interact and manage your benefits plans anytime, anywhere. But with this evolution, there has been a shift in where the burden of responsibility and liability lies. While employers have empowered their… View Article

What you need to know about cannabis

There is so much updated information to share about cannabis. With this in mind, the following is a short summary of the most important things you need to know. In most organizations, human resource professionals are adding cannabis to their policies and procedures. It falls in line with other procedures already established under substance abuse…. View Article

ASO Pros and Cons June 2018

Pros and Cons of ASO Employers often hear about group insurance concepts that are not as familiar to them. This review is designed to assist in understanding a complex concept: ASO. Every group insurance plan is in the form of a contract. The most common contract for health and dental benefits is an insured group… View Article

Employment Standard Update – Mandatory Poster

The Employment Standards website located at www.labour.gov.on.ca offers a whole host of helpful information. Recently upon visiting, we noticed an update regarding a new mandatory poster. This poster provides a brief summary of important “What you need to know” facts for your employees. This poster is to be posted by all employers in an eye… View Article

New Leave of Absence Legislation

Ontario has made changes effective October 29, 2014, to the Employment Standards Amendment Act (ESA), through the addition of three new “leaves of absence” which have been designed to help families. There are a number of important items that as an employer you will want to be familiar with. For example, the Family Caregiver Leave… View Article

Mental Health

It is estimated that 1 in 5 people will experience mental health problems in any given year. The remaining 4 will have a friend, family member or colleague who will be challenged with mental health issues. In Canada, There are 500,000 Canadians absent from work every day. Mental Health is the number one cause of… View Article

Biologic Drugs & Subsequent Entry Drugs

Biologic drugs have been available in Canada and elsewhere since the 1970’s and are used to treat a wide variety of diseases, including cancer, rheumatoid arthritis, multiple sclerosis and diabetes. Health Canada defines a biologic as a product manufactured from animals or micro-organisms through the metabolic processes of the organisms themselves. They are inherently more… View Article


We are entering an interesting era in benefits with some group plan designs cemented in place through negotiated arrangements, and employers struggling to offer more for less. Few benefits address employees’ needs proactively, with the exception of a few. Most noteworthy is an Employee Assistance Program (EAP). Employee’s benefit with resources through a professional organization… View Article

New Hepatitis C treatment

A new Hepatitis C treatment (Solvaldi), approved for use by Health Canada in December 2013, will have a significant impact on all insurance carriers and policyholder plans. This drug is reported to cure 90 of those suffering with Hepatitis C; an amazing medical breakthrough! But it comes at a cost to group plans with the… View Article

Beneficiary Designations

When a plan enrolls with a new carrier, employees are required to complete a beneficiary designation on their insurance enrolment form. In doing so, they ensure their requests will be met in the event of a life insurance claim. For this reason, it is important employees are aware of a few important requirements when completing… View Article